About Us

Our Mission

Our goal is to provide our clients with the most comprehensive insurance coverage at the best value, while providing the most responsive customer service.

Company Background

AvQuest Insurance Service, a division of Shaw Aviation Insurance Service, Inc. can trace our roots back to 1956, when our original book of business was started. The experience that we have gained in more than 60 years of providing insurance to the aviation community assures our clients that we understand how to properly insure their risk.

Our agency is appointed and represents all of the major aviation insurance carriers. Our clients represent all sectors of aviation, from maintenance service and repair facilities, to multi-fleet air taxi operations. We are licensed in most of the 50 states.

As aviation has evolved and become more efficient through technology so has AvQuest Insurance Service. Today our agency operates a state of the art computer system that has allowed us to obtain a 99% paperless environment. This technology is environmentally sound; it also allows our staff to respond to the needs of our clients with the click of the mouse.

When considering AvQuest Insurance Service as your Broker

What is a good insurance broker?

In essence a good broker is someone who is knowledgeable of the insurance industry and specifically understands your type of business and the insurance markets that can provide the coverage that you require. The brokerage firm should have a solid reputation as a honest Web site design Cleveland competitor in the industry with a long tenure dealing in your specific line of business.

What will AvQuest Insurance Service do for me?

  • Assess the risk exposures that are evident and try to anticipate those that could occur.
  • Evaluate the coverage required and the insurance markets who can offer the best mixture of policy form and price that the applicant desires.
  • Assist in the implementation of the insurance program that makes the most sense for the applicant.
  • Help to monitor and adjust coverage as the client conveys their changing needs or requirements.
  • In the event of a claim AvQuest will monitor the ongoing communications between the client and the insurance carrier to be sure it is resolved in a timely manner.

How can we best work together?

AvQuest Insurance Service is like a key employee in your business. We work for you as an insurance professional. Together we will assess your insurance requirements and work to implement the insurance plan that best fits your needs.

By giving us a job to do and the authority to complete it to your satisfaction, this will help ensure the trust and loyalty between our company and yours. This commitment is the cornerstone of the business relationship between AvQuest Insurance Service and our clients.